Scott Miles

Director of Learning and Development

Homestar Financial Corporation

In the 1970s, computer software developers recognized the need to create applications that were designed to work intuitively - Human-Centered Design. In the last 40 years it has transformed a wide range of disciplines and is known as User Experience Design, or UX.

Learning Experience Design is UX applied to how we transfer the Knowledge, Skills and Attitudes necessary for quality performance of tasks. It builds the bridge between the specific task objective and the user.

Quality Learning Experience Design begins with a clear understanding of the task objective and the audience. Then a learning experience is designed to accomplish performance of the task. The designer's responsibilities don't end until assessment confirms performance to the standards defined in the stakeholder's objective.